BT confirm delay until Jan 27

BT Group has now confirmed a delay in the switch-off of the Public Switched Telephone Network (PSTN), which was initially set to be completed by 2025. This transition is significant because the PSTN, an analogue network used for decades, is being replaced by modern digital alternatives like Voice over Internet Protocol (VoIP). Despite the extra time, many businesses are still unprepared for this shift.


The delay until January 2027 provides a crucial opportunity for businesses to better prepare for the change. Many companies are still reliant on the old PSTN infrastructure, which supports not just voice calls but also systems such alarms, CCTV, lift line and payment terminals. Migrating to digital solutions involves understanding which systems need updates, ensuring robust internet connectivity, and selecting reliable VoIP vendors. The shift to digital telephony promises benefits such as lower costs, greater flexibility, and improved scalability.


However, the transition is complex and time-consuming. It involves assessing current technologies, planning the migration strategy, and implementing new systems while ensuring minimal disruption to operations. The delay by BT Group gives businesses more time to manage this significant change effectively and avoid potential pitfalls associated with last-minute transitions.

Switchoff Facing 2 Year Delay?

April 2024

The UK's transition from analogue to digital phone services could reportedly delayed by two years to address the needs of vulnerable users with incompatible telecare devices. The switch, part of a move towards full fibre connectivity, will not immediately eliminate copper lines but rather phase them out as fibre becomes universally available. Concerns for telecare and alarm system functionality under digital services have led to paused migrations and an opt-in approach. The government highlights that service providers are responsible for the timeline, emphasizing the protection of vulnerable customers.

 For more detailed information, please visit the original article on ISPreview​ (ISPreview)​.

PSTN Shutdown Threat to Adult Social Care

January 2024

As the UK edges closer to the PSTN switch-off, concerns are mounting over its impact on adult social care services. The shift from analogue to digital telephony systems brings to the forefront challenges for vulnerable groups dependent on social care, which relies heavily on PSTN-based communication.

Vital healthcare devices and emergency alert systems, integral to the wellbeing of older adults and those with disabilities, face disruption if not transitioned in time. The risk extends to increased isolation and worsening health conditions for these populations due to potential disconnections.

Emphasizing the need for a detailed migration plan, the transition offers a chance to modernize and possibly improve social care services. This entails developing accessible and reliable digital solutions for service users, especially the most vulnerable, ensuring no one is left behind in the digital leap. The path forward requires meticulous planning, engagement with all stakeholders, and a steadfast commitment to inclusive digital advancement.

For more detailed information, please visit the original article at Computer Weekly (ComputerWeekly)​.

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